Eventors Cancel Policy

When a vendor accepts a booking request from a planner/customer, they agree to provide their services indefinitely and not entertain other requests that may interfere with the said planner’s booking time.
Planner/customer cancellations create problems for vendors because as the event date draws closer to the start of the booking, the vendor’s ability to reserve their event date or prepare for their event, becomes more and more difficult. At the same time, sometimes plans change for our event planners and they may need to cancel a confirmed booking.

We have developed the Eventors cancellation policies so that it provides some flexibility for planners while still providing security for vendors who have reserved their time and services for the planner.

In all cancellations, Eventors retains our customary fees.

All of this is outlined in the following tables:



Terms
Customer
Refund
Vendor
Refund
Cancellation Policy for 90 Days
Cancellation is submitted up to 90 calendar days, prior to booking start time.
100%
0%
Cancellation is submitted within 90 to 14 calendar days, prior to booking start time.
50%
excl. service fee
50%
excl. service fee
Cancellation is submitted less than 14 calendar days, prior to booking start time.
0%
100%
excl. service fee
Cancellation Policy for 30 Days
Cancellation is submitted up to 30 calendar days, prior to booking start time.
100%
0%
Cancellation is submitted within 30 to 7 calendar days, prior to booking start time.
50%
excl. service fee
50%
excl. service fee
Cancellation is submitted less than 7 calendar days, prior to booking start time.
0%
100%
excl. service fee
Cancellation Policy for 7 Days
Cancellation is submitted up to 7 calendar days, prior to booking start time.
100%
0%
Cancellation is submitted within 7 to 2 calendar days, prior to booking start time.
50%
excl. service fee
50%
excl. service fee
Cancellation is submitted less than 2 calendar days, prior to booking start time.
0%
100%
excl. service fee
Cancellation Policy for 2 Days
Cancellation is submitted up to 2 calendar days (48 hours), prior to booking start time.
100%
0%
Cancellation is submitted less than 2 calendar days (48 hours), prior to booking start time.
0%
100%
excl. service fee


Last updated: October 15, 2024